Legal

Privacy policy.

Effective 15 September 2026.

What we hold

Your email and name; the business details you enter (name, address, tax numbers, bank details you choose to print); the customers, leads, quotes, jobs, invoices and payments you record; support tickets; and technical logs needed to run the service.

Why

To run your workspace, print your documents, send the emails you trigger (a quote or invoice to your customer, a login code to you), bill you, and answer support. We do not sell data and we do not advertise.

Your customers' data

You are the controller of your customers' details; we process them only to provide the service to you. We never contact your customers on our own.

Where

Your workspace and everything in it is stored in the United States — Amazon Web Services, Northern Virginia — through our hosting providers Vercel and Supabase. Encrypted backups are held separately with Backblaze. If you are in India, this means your data is transferred outside India and held abroad; by using Proitz you agree to that transfer. Payments are processed by Razorpay; we store payment references, never card numbers.

Your rights

Export or delete your data any time by writing to proitz@grandfieldmedia.com. Data of a closed workspace is deleted 90 days after closure.